Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At True Fortune Casino, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble only with money you can afford to lose and set strict limits on your spending.
Age Verification
True Fortune Casino is only available to players aged 18 years and over (or the legal gambling age in your jurisdiction). We are committed to preventing underage gambling. All players must verify their age during account registration.
If you are under 18, you must not use this site. Parents and guardians concerned about a young person's online activity should contact their Internet Service Provider for help with parental controls.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, it may be time to seek help:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the extent of your gambling
- Experiencing anxiety, stress, or mood changes related to gambling
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Feeling unable to stop or control your gambling behaviour
- Using gambling to escape problems or cope with difficult emotions
- Losing interest in hobbies and activities you once enjoyed
- Failed attempts to reduce or quit gambling
Self-Help Tools & Responsible Gambling Features
True Fortune Casino provides tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a given timeframe
- Reality Checks: Receive regular reminders during play sessions about how long you've been gambling and how much you've spent
- Time-Out: Take a break from gambling for a period you choose (typically 24 hours to 6 weeks)
- Self-Exclusion: Permanently or temporarily exclude yourself from access to your account and our site
To access these tools, log into your account or contact our customer support team.
Support & Help Organisations
If you or someone you know is struggling with gambling, professional support is available. The following organisations offer free, confidential help:
United Kingdom
- GamCare – Free advice, support, and counselling for problem gamblers and their families
www.gamcare.org.uk | Helpline: 0808 8020 133 - GamStop – The National Self-Exclusion Scheme allowing you to self-exclude from all licensed gambling operators in Great Britain
www.gamstop.co.uk - Gamblers Anonymous – Support groups and peer-to-peer help
www.gamblersanonymous.org.uk - National Problem Gambling Clinic – NHS specialist treatment service
Phone: 020 7054 2766
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | National Helpline: 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Information and support for problem gambling
If You Need Help, Please Reach Out
Problem gambling can happen to anyone. Seeking help is a sign of strength, not weakness. Whether you're concerned about your own gambling or that of a loved one, professional support is available and effective.
Don't wait—contact one of the organisations listed above today. Help is free, confidential, and available 24/7.
Your wellbeing is more important than any game.